Staffing Proxy
is looking for a motivated and compassionate Front Office Coordinator with the ability and experience to take on large calls and patient volume while completing office duties at the West Newton office.
Reporting to the Practice Manager, the Front Office Coordinator serves as the liaison and first point of contact with patients and is integral to the practice's success.
They are responsible for nurturing patients' trust and loyalty, managing appointments, gathering patients' information, and providing an exceptional experience.
Qualified candidates demonstrate the ability to effectively communicate, interact and develop a productive working relationship with the team, and possess excellent organizational skills.
About:
West Newton Hearing has served the West Newton area residents for 30
years, providing extraordinary care to every patient, every time.
ResponsibilitiesScheduling patient appointments to meet patient flow demand.
Verifying and inputting patient information into the databaseAnswering phone calls with excellent patient service skillsPreparing and mailing patient correspondence, monthly information, birthday letters, cards, direct mail, etc.
Completing insurance verificationFollowing HIPAA guidelines and practice policies to maintain patient privacyRequirementsExcellent customer service skills and outgoing personality Self-motivated with the ability to exceed patient expectationsStrong computer skills (i.
e.
, data entry, word, excel, email)Exceptional communication skillsAbility to work independently and as part of a teamBenefitsComprehensive Health Benefits Matching 401KGenerous PTO (and holidays)Quarterly bonusFree ParkingExcellent customer service skills and outgoing personality Self-motivated with the ability to exceed patient expectations Strong computer skills (i.
e.
, data entry, word, excel, email) Exceptional communication skills Ability to work independently and as part of a teamAbout the Company:
Staffing Proxy.
Estimated Salary: $20 to $28 per hour based on qualifications.
Reporting to the Practice Manager, the Front Office Coordinator serves as the liaison and first point of contact with patients and is integral to the practice's success.
They are responsible for nurturing patients' trust and loyalty, managing appointments, gathering patients' information, and providing an exceptional experience.
Qualified candidates demonstrate the ability to effectively communicate, interact and develop a productive working relationship with the team, and possess excellent organizational skills.
About:
West Newton Hearing has served the West Newton area residents for 30
years, providing extraordinary care to every patient, every time.
ResponsibilitiesScheduling patient appointments to meet patient flow demand.
Verifying and inputting patient information into the databaseAnswering phone calls with excellent patient service skillsPreparing and mailing patient correspondence, monthly information, birthday letters, cards, direct mail, etc.
Completing insurance verificationFollowing HIPAA guidelines and practice policies to maintain patient privacyRequirementsExcellent customer service skills and outgoing personality Self-motivated with the ability to exceed patient expectationsStrong computer skills (i.
e.
, data entry, word, excel, email)Exceptional communication skillsAbility to work independently and as part of a teamBenefitsComprehensive Health Benefits Matching 401KGenerous PTO (and holidays)Quarterly bonusFree ParkingExcellent customer service skills and outgoing personality Self-motivated with the ability to exceed patient expectations Strong computer skills (i.
e.
, data entry, word, excel, email) Exceptional communication skills Ability to work independently and as part of a teamAbout the Company:
Staffing Proxy.
Estimated Salary: $20 to $28 per hour based on qualifications.
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